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All you have to do is find the deal that best suits the number of tapes you have and then change the number next to the word " Add: ". So if you have 5 tapes you would change the 0 to 1 next to the "5 x Video to DVD transfer Service (DEAL)" then hit the "add selected items to cart" button located below the deals. If you want your tapes returned via Special Delivery or you have more than 5 to send back please also add "Shipping via Special Delivery upto 2kg" to the cart. Easy so far right? OK This will take you to your shopping cart where you will see the items that you have just added. If you have a voucher to to redeem then please don't use Googlecheckout or Paypalcheckout at this stage as it will not let you redeem just yet. Instead please just hit the "check out" button. If you are a returning customer please just sign in as normal, if you're a new customer and you are redeeming a voucher please hit the "create account" button. Answer all questions and create account. You will be taken to Step 1 of 3 Delivery Information. Check your address is correct if not please do change it. Decide if you want your tapes returning. If you do, then choose the Flat rate option, This is based on the average weight of 5 x tapes plus packaging and DVDs. If you are sending more than 5 tapes please note you will be billed for the additional shipping cost. If you only want the DVDs sending back then choose the £0.00 shipping option, then hit "continue checkout" button. Nearly done. OK this Step 2 of 3 -Payment Information is where, if you have a voucher, you can enter it under the Discount Coupon section. Enter your coupon code in the box, tick the Terms & Conditions box then hit the "continue checkout" button. Now is the time to check over your order, please do check it and hit the "confirm order" button. You will be taken to a secure paypal payment page, don't worry if you don't have a paypal account as it will still let you pay via credit or debit card. Once done you will be taken back to the website and your order confirmation page with our shipping address etc. See, told you that was easy.